A New Normal

Hi everyone. It's Lynn here. I am just checking in to see how everyone is doing.You know, it's a new normal out there. The whole world is adjusting and let's face it - change is hard for some of us, while others thrive on change.

Personally, if you had told me that I would be closing my store and standing still for weeks (now eight under our collective belts) I would have said that's not ever going to happen.

It really sends the message how important it is to think locally and globally at the same time, and to be compassionate toward eachother, because we can't know what someone may be experiencing.

I’ve been thinking about what life looks like when we open again. Following the health guidelines is important to each of us, knowing that we could affect our loved ones and we could also affect someone we don't even know. We need to protect each other.

I see this as an opportunity to offer the best experience ever. ZÖE is a small business in the world. A rain drop in the ocean. But I have this big idea that retail should be a personal experience. I’ve been thinking about how we can make your shoe love experience even more special.

It’s not business as usual at any rate.  It’s a new way. We are launching a new in store shopping experience that we know you will love, because it's made just for you. 

Just like you would book an appointment for your hair or nails, now you can book an appointment for a personal shopping experience at ZÖE.

What does this look like?

  • When you book an appointment, we will send you a link to our online store, so you can browse in advance if you like.  You can reserve items in your cart or just let us know by email what you’d like to reserve and we will put them aside for your appointment.  
  • Before you arrive, we will prepare for your arrival Rock Star Style. The items you preselected will be unwrapped and waiting for you to try them on. 
  • When you arrive, we will open the door for you. 
  • You spritz a bit of hand santizer as will we.  We will take you coat and bags and hang them up for you. 
  • You will have the full shoppe and our complete undivided attention with no outside interruption.
  • At checkout, you have the option of paying by cash, etransfer or by debit or credit card. If you use our pin pad, it will be cleaned before your very eyes. 
  • We will wrap your purchase carefully and offer it to you.  We can also have it delivered directly to your home or office if that's what you prefer.
  • As you spritz your hands on the way out, and we spritz ours, we will wish you a happy day and bid you a fond farewell. 

We are booking appointments starting on May 19,2020.  See you soon in person. In the meantime, visit us here. Because it's lonely inside this place.

Lynn Armstrong

ZÖE Shoes + Objects 




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